All Repair OrdersNeeds OrderingNeeds Ordering
RO-2026-0144
Waiting for Customer Approval2013 Ford F-150 · Marcus Bell · Created 2026-09-09
Scheduled
Checked In
Waiting for Inspection
Inspection In Progress
Needs Diagnosis
Diagnosis In Progress
Diagnosis Complete
Estimate Needed
Estimate Sent
Waiting for Customer Approval
Approved
Waiting for Parts
Parts Received
Ready for Technician
Repair In Progress
Waiting on Additional Approval
Quality Control
Test Drive
Ready for Pickup
Completed
Customer Concern
Losing coolant, rough idle.
Diagnostic Notes
Coolant seepage at water pump weep hole. Pressure test confirmed.
Technician Findings
Water pump leaking. Plugs due.
Jobs
Water Pump Replacement
HighPending
3.2h labor @ $110.00Labor: $352.00Parts: $160.00Total: $512.00
Includes thermostat
Tune Up
NormalPending
1.8h labor @ $110.00Labor: $198.00Parts: $70.00Total: $268.00
Spark plugs
Digital Inspection
View allWater PumpAttention
Cooling system
The water pump is leaking coolant from the weep hole and should be replaced to prevent overheating.
Spark PlugsMonitor
Engine
Spark plugs are due soon at your mileage.
Coolant LeakAttention
Leaks
Confirmed coolant leak traced to the water pump.
Serpentine BeltGood
Belts
Radiator HosesGood
Hoses
Parts
Water Pump
Gates · WP-FOR-130 · Qty 1
$145.00
Thermostat
Stant · TH-FOR-130 · Qty 1
$32.00
Estimate & Totals
Estimate total$680.00
Approved total$0.00
Labor$0.00
Parts$0.00
Shop supplies$0.00
Taxes$0.00
PaymentUnpaid
Customer & Vehicle
Assignments
TechnicianSam Nguyen
AdvisorMaria Lopez
BayBay 2
PromisedSep 10, 5:00 PM
Communication
PhoneInbound
Called to check on the truck status.
Internal Notes
Fleet account, may approve both.
Status History
Waiting for Customer Approvalfrom Diagnosis Complete
stage_changed by Maria Lopez · Sep 9, 11:00 AM
Inspection In Progressfrom Checked In
stage_changed by Sam Nguyen · Sep 9, 9:30 AM
Checked Infrom Scheduled
stage_changed by Maria Lopez · Sep 9, 8:15 AM